Introduction to ChatGPT
Level: Foundation
Master ChatGPT for Everyday Workplace Tasks
Learn Effective AI Prompting Techniques
Save Time & Improve Productivity with ChatGPT
No Previous AI or ChatGPT Experience Required
Welsh Government Funding Accepted
Course Overview
Duration:
1 Day (9:30am-4:00pm)
Accredited:
No
Exams:
N/A
Funding:
ReAct
Type:
Classroom, Onsite, Virtual
Company group booking discount available
Course Overview
Duration:
1 Day (9:30am-4:00pm)
Accredited:
No
Exams:
N/A
Funding:
ReAct
Type:
Classroom, Onsite, Virtual
Company group booking discount available
This one-day course is designed for anyone who wants to understand how ChatGPT can improve productivity, save time, and support day-to-day business activities, regardless of their level of technical experience. Ideal for beginners, the course provides a practical introduction to artificial intelligence and shows how ChatGPT can assist with a wide range of workplace tasks, including content creation, research, communication, planning, and problem-solving. Learners will discover both the strengths and limitations of AI and learn how to use ChatGPT effectively, responsibly and safely within a professional environment. Through a combination of demonstrations, practical exercises and real-world examples, delegates will gain hands-on experience using ChatGPT and develop the skills needed to create effective prompts, generate better results and apply AI confidently within their role or business.
Target Audience
- Professionals looking to improve productivity using AI tools
- Business owners and entrepreneurs
- Administrative and support staff
- Marketing, sales and customer service professionals
- Managers and team leaders interested in AI technologies
- Anyone wishing to understand and use ChatGPT effectively in the workplace
By the End of This Course, You Will Be Able To:
- Understand the benefits and limitations of ChatGPT
- Apply best practices when using ChatGPT in a professional environment
- Use ChatGPT to support everyday business activities
- Create effective prompts to generate accurate and useful responses
- Improve productivity through AI-assisted workflows
- Use ChatGPT for content creation, research and idea generation
- Evaluate AI-generated outputs critically and responsibly
- Apply practical tips and techniques to get the most from ChatGPT
- Use ChatGPT confidently and safely within your role or organisation
This one-day course is designed for anyone who wants to understand how ChatGPT can improve productivity, save time, and support day-to-day business activities, regardless of their level of technical experience. Ideal for beginners, the course provides a practical introduction to artificial intelligence and shows how ChatGPT can assist with a wide range of workplace tasks, including content creation, research, communication, planning, and problem-solving. Learners will discover both the strengths and limitations of AI and learn how to use ChatGPT effectively, responsibly and safely within a professional environment. Through a combination of demonstrations, practical exercises and real-world examples, delegates will gain hands-on experience using ChatGPT and develop the skills needed to create effective prompts, generate better results and apply AI confidently within their role or business.
Target Audience
- Professionals looking to improve productivity using AI tools
- Business owners and entrepreneurs
- Administrative and support staff
- Marketing, sales and customer service professionals
- Managers and team leaders interested in AI technologies
- Anyone wishing to understand and use ChatGPT effectively in the workplace
By the End of This Course, You Will Be Able To:
- Understand the benefits and limitations of ChatGPT
- Apply best practices when using ChatGPT in a professional environment
- Use ChatGPT to support everyday business activities
- Create effective prompts to generate accurate and useful responses
- Improve productivity through AI-assisted workflows
- Use ChatGPT for content creation, research and idea generation
- Evaluate AI-generated outputs critically and responsibly
- Apply practical tips and techniques to get the most from ChatGPT
- Use ChatGPT confidently and safely within your role or organisation
Introduction to ChatGPT
- Overview of AI and ChatGPT
- ChatGPTs capabilities
- ChatGPT limitations
- Benefits and applications in business
- ChatGPT use cases – eg summarising documents, creating social media posts
- Practical exercise
- Best practice for prompts
- ChatGPT tips
- Review
- Questions and answers
Introduction to ChatGPT
- Overview of AI and ChatGPT
- ChatGPTs capabilities
- ChatGPT limitations
- Benefits and applications in business
- ChatGPT use cases – eg summarising documents, creating social media posts
- Practical exercise
- Best practice for prompts
- ChatGPT tips
- Review
- Questions and answers
This course has no formal examination or assessment. Instead, learners will develop and demonstrate their understanding through a series of practical exercises, hands-on activities and real-world business scenarios completed throughout the training day. These activities reinforce learning and help delegates apply ChatGPT effectively in the workplace. Learners will gain practical experience creating prompts, generating content, improving productivity, conducting research and applying AI tools to everyday business tasks. By working through realistic examples and guided exercises, delegates will build the confidence to use ChatGPT safely, effectively, and responsibly in their role or organisation.
This course has no formal examination or assessment. Instead, learners will develop and demonstrate their understanding through a series of practical exercises, hands-on activities and real-world business scenarios completed throughout the training day. These activities reinforce learning and help delegates apply ChatGPT effectively in the workplace. Learners will gain practical experience creating prompts, generating content, improving productivity, conducting research and applying AI tools to everyday business tasks. By working through realistic examples and guided exercises, delegates will build the confidence to use ChatGPT safely, effectively, and responsibly in their role or organisation.
- 1-day training from NILC’s experienced AI trainers
- Course presentation slides
- Recording and summary from the training day (virtual live courses only)
- Course completion certificate
- 1-day training from NILC’s experienced AI trainers
- Course presentation slides
- Recording and summary from the training day (virtual live courses only)
- Course completion certificate
This course has no formal prerequisites. The course is suitable for complete beginners and assumes no prior knowledge of artificial intelligence or ChatGPT. Delegates should be comfortable using a computer and accessing web-based applications.
This course has no formal prerequisites. The course is suitable for complete beginners and assumes no prior knowledge of artificial intelligence or ChatGPT. Delegates should be comfortable using a computer and accessing web-based applications.
Who is the Introduction to ChatGPT course suitable for?
The course is suitable for professionals, business owners, managers, administrators, marketing and sales professionals, customer service teams, and anyone who wants to understand how to use ChatGPT effectively in the workplace.
Do I need any previous experience with ChatGPT or AI?
No. The course is designed for complete beginners and assumes no previous knowledge of Artificial Intelligence or ChatGPT. You need to be comfortable using a computer and accessing web-based applications.
What will I learn on the Introduction to ChatGPT course?
You will learn how ChatGPT works, its key capabilities and limitations, and how it can support everyday business activities. You will also learn how to create effective prompts, improve response quality, and use ChatGPT safely and responsibly.
Who is the Introduction to ChatGPT course suitable for?
The course is suitable for professionals, business owners, managers, administrators, marketing and sales professionals, customer service teams, and anyone who wants to understand how to use ChatGPT effectively in the workplace.
Do I need any previous experience with ChatGPT or AI?
No. The course is designed for complete beginners and assumes no previous knowledge of Artificial Intelligence or ChatGPT. You need to be comfortable using a computer and accessing web-based applications.
What will I learn on the Introduction to ChatGPT course?
You will learn how ChatGPT works, its key capabilities and limitations, and how it can support everyday business activities. You will also learn how to create effective prompts, improve response quality, and use ChatGPT safely and responsibly.
Dates & Prices
Upcoming Courses
Live Instructor-Led Virtual
Spaces: Available
Start Date: Thu 08 October 2026
Live Instructor-Led Virtual
Spaces: Available
Start Date: Thu 05 November 2026
Live Instructor-Led Virtual
Spaces: Available
Start Date: Thu 03 December 2026
Can't find the course dates, location or delivery type you are looking for?
Fill out the request dates form above and we'll try our best to accommodate or contact us directly.
"*" indicates required fields
How we deliver our courses
Virtual
Our virtual courses allow you to access live instructor-led training from the same expert instructors that deliver our classroom courses, without leaving the comfort of your home or office. All virtual courses are fully interactive, and learners can communicate with their trainer and peers at any time.
Many of our virtual courses are also recorded, so you can recap over the content you learnt as many time as you wish.
Classroom
Our classroom courses allow you to learn and interact face-to-face with our expert instructors in a comfortable and modern training environment. All of our classroom based courses take place at NILC centers, or high quality training facilities, and include all required IT and physical equipment.
We also limit our class sizes to help promote better discussions and to ensure your learning experience is comfortable as possible.
Onsite
Save time and hassle by arranging for one of our expert instructors to come to you. Our onsite courses allow you to learn in a location of your choosing, and you can train as many or as few people as you want – from a single person or team to whole departments. We can also fully customize the course content to the specific requirements of your business or project.
We offer onsite courses throughout the UK and it can be a great team building opportunity for colleagues to come together, bond and discuss.
Online
Our Online Self Paced courses allow you to learn new skills from our expert instructors, in your own time and at your own pace. Our flexible online learning platform allows you to access content on your computer, tablet or mobile device, whether you’re on the move or at home. All our online courses come with immediate access and you can start learning straight away, from any internet enabled compatible device.
We also offer online email support from our expert instructors, so they’re always on hand and happy to help you with any questions which may arise.
Why choose NILC for your training?
Award-Winning Training with Industry-Leading Customer Satisfaction
Trusted Training Partner by Colleges, Government Organisations and Businesses
UK-Based Trainers with Real-World Industry Experience
Family-Run Business with Customer Service at Its Core
Rated Excellent on Trustpilot with 950+ Customer Reviews
Our learners rate us 'Excellent' on Trustpilot
Frequently Asked Questions
The course is suitable for professionals, business owners, managers, administrators, marketing and sales professionals, customer service teams, and anyone who wants to understand how to use ChatGPT effectively in the workplace.
No. The course is designed for complete beginners and assumes no previous knowledge of Artificial Intelligence or ChatGPT. You need to be comfortable using a computer and accessing web-based applications.
You will learn how ChatGPT works, its key capabilities and limitations, and how it can support everyday business activities. You will also learn how to create effective prompts, improve response quality, and use ChatGPT safely and responsibly.
ChatGPT can support tasks such as summarising documents, creating content, generating ideas, conducting research, improving communication, planning and problem-solving. The course uses practical examples to demonstrate how these capabilities can be applied in the workplace.
The course has a strong practical focus. Alongside learning the fundamentals of ChatGPT and AI, you will complete hands-on exercises and work through realistic business scenarios to build confidence in using ChatGPT yourself.
Yes. You will explore ChatGPT’s strengths and limitations and learn why you should evaluate AI-generated information critically. The course also covers best practices for using ChatGPT safely and responsibly within a professional environment
Yes. Your trainer will make every effort to answer questions about how ChatGPT can be applied in your role, business, or industry. Where possible, examples and advice can be related to the needs of learners attending the course.
The course includes one full day of training with an experienced AI trainer, presentation slides and an NILC course completion certificate. Learners attending a live virtual course also receive a recording and summary of the training day.
Frequently Asked Questions
The course is suitable for professionals, business owners, managers, administrators, marketing and sales professionals, customer service teams, and anyone who wants to understand how to use ChatGPT effectively in the workplace.
No. The course is designed for complete beginners and assumes no previous knowledge of Artificial Intelligence or ChatGPT. You need to be comfortable using a computer and accessing web-based applications.
You will learn how ChatGPT works, its key capabilities and limitations, and how it can support everyday business activities. You will also learn how to create effective prompts, improve response quality, and use ChatGPT safely and responsibly.
ChatGPT can support tasks such as summarising documents, creating content, generating ideas, conducting research, improving communication, planning and problem-solving. The course uses practical examples to demonstrate how these capabilities can be applied in the workplace.
The course has a strong practical focus. Alongside learning the fundamentals of ChatGPT and AI, you will complete hands-on exercises and work through realistic business scenarios to build confidence in using ChatGPT yourself.
Yes. You will explore ChatGPT’s strengths and limitations and learn why you should evaluate AI-generated information critically. The course also covers best practices for using ChatGPT safely and responsibly within a professional environment
Yes. Your trainer will make every effort to answer questions about how ChatGPT can be applied in your role, business, or industry. Where possible, examples and advice can be related to the needs of learners attending the course.
The course includes one full day of training with an experienced AI trainer, presentation slides and an NILC course completion certificate. Learners attending a live virtual course also receive a recording and summary of the training day.
Trusted By
Related Courses
ChatGPT for Advanced Users
Level: Advanced, Intermediate
1 Day (9:30am-4:00pm)
Accredited: No
Funding: ReAct
Introduction To Microsoft 365 Copilot
Level: Foundation
1 Day (9:30am-4:00pm)
Accredited: No
Funding: ReAct
Microsoft 365 Copilot for Advanced Users
Level: Advanced, Intermediate
1 Day (9:30am-4:00pm)
Accredited: No
Funding: ReAct