Introduction To Claude
Level: Foundation
Master Claude for Everyday Workplace Tasks
Learn Effective AI Prompting Techniques
Explore Claude Projects, Artifacts & File Analysis
Virtual, Classroom & Onsite Delivery Available
Welsh Government Funding Accepted
Course Overview
Duration:
1 Day (9:30am-4:00pm)
Accredited:
No
Exams:
N/A
Funding:
ReAct
Type:
Classroom, Onsite, Virtual
Company group booking discount available
Course Overview
Duration:
1 Day (9:30am-4:00pm)
Accredited:
No
Exams:
N/A
Funding:
ReAct
Type:
Classroom, Onsite, Virtual
Company group booking discount available
This one-day course provides a practical introduction to Claude and shows how it can improve productivity, support decision-making, and assist with everyday business tasks. Designed for beginners, the course explores how Claude can help with writing, content creation, research, document review, information analysis and workplace communication. Learners will gain hands-on experience using Claude to complete common business activities while developing an understanding of its strengths, limitations and best practices. The course also compares Claude with other leading AI tools, including ChatGPT and Microsoft Copilot, helping learners understand the differences between each platform and identify which tool best suits different tasks. Through practical exercises and real-world scenarios, delegates will learn how to create effective prompts, analyse documents and use AI responsibly within a professional environment.
Target Audience
- Professionals looking to improve productivity using AI tools
- Business owners and entrepreneurs
- Administrative and support staff
- Managers and team leaders seeking practical AI skills
- Marketing, communications and content creation professionals
- Anyone interested in understanding and using Claude effectively in the workplace
By the End of This Course, You Will Be Able To:
- Understand what Claude is and how it differs from other AI tools
- Use Claude confidently for a range of workplace tasks
- Work effectively with Projects, file uploads and document analysis features
- Create prompts that generate clear, relevant and useful responses
- Compare Claude with ChatGPT and Microsoft Copilot for different business scenarios
- Identify suitable use cases where Claude can add value
- Recognise the limitations of AI-generated content and outputs
- Apply best practices for the safe and responsible use of AI
- Use Claude to improve efficiency, communication and decision-making within the workplace
This one-day course provides a practical introduction to Claude and shows how it can improve productivity, support decision-making, and assist with everyday business tasks. Designed for beginners, the course explores how Claude can help with writing, content creation, research, document review, information analysis and workplace communication. Learners will gain hands-on experience using Claude to complete common business activities while developing an understanding of its strengths, limitations and best practices. The course also compares Claude with other leading AI tools, including ChatGPT and Microsoft Copilot, helping learners understand the differences between each platform and identify which tool best suits different tasks. Through practical exercises and real-world scenarios, delegates will learn how to create effective prompts, analyse documents and use AI responsibly within a professional environment.
Target Audience
- Professionals looking to improve productivity using AI tools
- Business owners and entrepreneurs
- Administrative and support staff
- Managers and team leaders seeking practical AI skills
- Marketing, communications and content creation professionals
- Anyone interested in understanding and using Claude effectively in the workplace
By the End of This Course, You Will Be Able To:
- Understand what Claude is and how it differs from other AI tools
- Use Claude confidently for a range of workplace tasks
- Work effectively with Projects, file uploads and document analysis features
- Create prompts that generate clear, relevant and useful responses
- Compare Claude with ChatGPT and Microsoft Copilot for different business scenarios
- Identify suitable use cases where Claude can add value
- Recognise the limitations of AI-generated content and outputs
- Apply best practices for the safe and responsible use of AI
- Use Claude to improve efficiency, communication and decision-making within the workplace
AI Foundations & Core Concepts
AI in plain English
Key concepts and term
Meet Claude
What is Claude?
Models and versions
Case studies
Claude.ai app live tour
Claude vs ChatGPT vs Copilot
Claude’s Key Features
Projects
Artifacts
File uploads
Research and long-context work
Prompting Effectively
The Prompt Pillars
Continuing the conversation
Prompt in practice
Exercise – Creating a quality prompt
When to Use Claude
Where Claude is useful
Where Claude is less suitable
Use cases – Claude Across Your Work (Practical Demos)
Writing and editing
Policy and document review
Research, briefing notes and reporting
Marketing and comms
Training materials
Coding and technical work
Exercise – Use Claude for a practical task
Responsible Use
Responsible use checklist
Policies and governance
Pitfalls & Best Practice
Understanding hallucinations
Data security
Common mistakes
Top Claude tips
The Future of Claude
Where Claude is heading
Wrap-Up
Quiz
Feedback
Review
Resources
Next steps
Final Q&A
AI Foundations & Core Concepts
AI in plain English
Key concepts and term
Meet Claude
What is Claude?
Models and versions
Case studies
Claude.ai app live tour
Claude vs ChatGPT vs Copilot
Claude’s Key Features
Projects
Artifacts
File uploads
Research and long-context work
Prompting Effectively
The Prompt Pillars
Continuing the conversation
Prompt in practice
Exercise – Creating a quality prompt
When to Use Claude
Where Claude is useful
Where Claude is less suitable
Use cases – Claude Across Your Work (Practical Demos)
Writing and editing
Policy and document review
Research, briefing notes and reporting
Marketing and comms
Training materials
Coding and technical work
Exercise – Use Claude for a practical task
Responsible Use
Responsible use checklist
Policies and governance
Pitfalls & Best Practice
Understanding hallucinations
Data security
Common mistakes
Top Claude tips
The Future of Claude
Where Claude is heading
Wrap-Up
Quiz
Feedback
Review
Resources
Next steps
Final Q&A
This course has no formal assessment. Delegates’ knowledge will be tested during the course through a series of informal exercises.
This course has no formal assessment. Delegates’ knowledge will be tested during the course through a series of informal exercises.
- Full-day training from NILC’s experienced trainers
- Course presentation slides
- Recording and summary from the training day (virtual live courses only)
- Course completion certificate
- Full-day training from NILC’s experienced trainers
- Course presentation slides
- Recording and summary from the training day (virtual live courses only)
- Course completion certificate
This course has no formal prerequisites. The course is suitable for complete beginners and assumes no prior knowledge of Claude, artificial intelligence or prompt engineering. Delegates should be comfortable using a computer and accessing web-based applications.
This course has no formal prerequisites. The course is suitable for complete beginners and assumes no prior knowledge of Claude, artificial intelligence or prompt engineering. Delegates should be comfortable using a computer and accessing web-based applications.
Do I need any previous experience with Claude or AI?
No. This is a Foundation-level course designed for beginners. No previous experience with Claude, artificial intelligence or other AI tools is required.
Who is this course suitable for?
The course is suitable for professionals who want to understand how Claude can help them work more efficiently. It is relevant to a wide range of roles, including administration, management, marketing, HR, project management, training and research.
Do I need a paid Claude account to attend?
No. You do not need a paid Claude subscription to attend the course. You can explore many of the techniques demonstrated with a free Claude account, although access to some features may depend on your account type.
Do I need any previous experience with Claude or AI?
No. This is a Foundation-level course designed for beginners. No previous experience with Claude, artificial intelligence or other AI tools is required.
Who is this course suitable for?
The course is suitable for professionals who want to understand how Claude can help them work more efficiently. It is relevant to a wide range of roles, including administration, management, marketing, HR, project management, training and research.
Do I need a paid Claude account to attend?
No. You do not need a paid Claude subscription to attend the course. You can explore many of the techniques demonstrated with a free Claude account, although access to some features may depend on your account type.
Dates & Prices
Upcoming Courses
Live Instructor-Led Virtual
Spaces: Available
Start Date: Thu 17 September 2026
Live Instructor-Led Virtual
Spaces: Available
Start Date: Thu 15 October 2026
Live Instructor-Led Virtual
Spaces: Available
Start Date: Thu 12 November 2026
Live Instructor-Led Virtual
Spaces: Available
Start Date: Thu 10 December 2026
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How we deliver our courses
Virtual
Our virtual courses allow you to access live instructor-led training from the same expert instructors that deliver our classroom courses, without leaving the comfort of your home or office. All virtual courses are fully interactive, and learners can communicate with their trainer and peers at any time.
Many of our virtual courses are also recorded, so you can recap over the content you learnt as many time as you wish.
Classroom
Our classroom courses allow you to learn and interact face-to-face with our expert instructors in a comfortable and modern training environment. All of our classroom based courses take place at NILC centers, or high quality training facilities, and include all required IT and physical equipment.
We also limit our class sizes to help promote better discussions and to ensure your learning experience is comfortable as possible.
Onsite
Save time and hassle by arranging for one of our expert instructors to come to you. Our onsite courses allow you to learn in a location of your choosing, and you can train as many or as few people as you want – from a single person or team to whole departments. We can also fully customize the course content to the specific requirements of your business or project.
We offer onsite courses throughout the UK and it can be a great team building opportunity for colleagues to come together, bond and discuss.
Online
Our Online Self Paced courses allow you to learn new skills from our expert instructors, in your own time and at your own pace. Our flexible online learning platform allows you to access content on your computer, tablet or mobile device, whether you’re on the move or at home. All our online courses come with immediate access and you can start learning straight away, from any internet enabled compatible device.
We also offer online email support from our expert instructors, so they’re always on hand and happy to help you with any questions which may arise.
Why choose NILC for your training?
Award-Winning Training with Industry-Leading Customer Satisfaction
Trusted Training Partner by Colleges, Government Organisations and Businesses
UK-Based Trainers with Real-World Industry Experience
Family-Run Business with Customer Service at Its Core
Rated Excellent on Trustpilot with 950+ Customer Reviews
Our learners rate us 'Excellent' on Trustpilot
Frequently Asked Questions
No. This is a Foundation-level course designed for beginners. No previous experience with Claude, artificial intelligence or other AI tools is required.
The course is suitable for professionals who want to understand how Claude can help them work more efficiently. It is relevant to a wide range of roles, including administration, management, marketing, HR, project management, training and research.
No. You do not need a paid Claude subscription to attend the course. You can explore many of the techniques demonstrated with a free Claude account, although access to some features may depend on your account type.
The course is highly practical and includes live demonstrations, exercises and real-world workplace examples. You will have opportunities to practise creating prompts and using Claude for different tasks.
You will learn how Claude can support tasks such as writing and editing, reviewing documents, researching information, producing reports and briefing notes, creating marketing content and developing business-related materials.
Yes. Prompting is a key part of the course. You will learn techniques for giving Claude clearer instructions, context and requirements to produce more accurate and useful responses.
Yes. The course introduces Claude’s key features, including Projects, Artifacts, file uploads, document analysis, research and working with larger amounts of information.
Yes. You will explore how Claude compares with other popular AI tools, including ChatGPT and Microsoft Copilot, to help you understand their differences and when Claude may be the most appropriate tool to use.
Absolutely. Learners are encouraged to discuss their own use cases with the trainer. Where possible, the trainer will provide examples and advice relevant to your role, organisation or industry.
Frequently Asked Questions
No. This is a Foundation-level course designed for beginners. No previous experience with Claude, artificial intelligence or other AI tools is required.
The course is suitable for professionals who want to understand how Claude can help them work more efficiently. It is relevant to a wide range of roles, including administration, management, marketing, HR, project management, training and research.
No. You do not need a paid Claude subscription to attend the course. You can explore many of the techniques demonstrated with a free Claude account, although access to some features may depend on your account type.
The course is highly practical and includes live demonstrations, exercises and real-world workplace examples. You will have opportunities to practise creating prompts and using Claude for different tasks.
You will learn how Claude can support tasks such as writing and editing, reviewing documents, researching information, producing reports and briefing notes, creating marketing content and developing business-related materials.
Yes. Prompting is a key part of the course. You will learn techniques for giving Claude clearer instructions, context and requirements to produce more accurate and useful responses.
Yes. The course introduces Claude’s key features, including Projects, Artifacts, file uploads, document analysis, research and working with larger amounts of information.
Yes. You will explore how Claude compares with other popular AI tools, including ChatGPT and Microsoft Copilot, to help you understand their differences and when Claude may be the most appropriate tool to use.
Absolutely. Learners are encouraged to discuss their own use cases with the trainer. Where possible, the trainer will provide examples and advice relevant to your role, organisation or industry.
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