Introduction To Microsoft 365 Copilot
Level: Foundation
Master Microsoft 365 Copilot for Everyday Work
Boost Productivity Across Outlook, Teams, Word & Excel
Learn Effective AI Prompting Techniques
No Previous AI or Copilot Experience Required
Welsh Government Funding Accepted
Course Overview
Duration:
1 Day (9:30am-4:00pm)
Accredited:
No
Exams:
N/A
Funding:
ReAct
Type:
Classroom, Onsite, Virtual
Company group booking discount available
Course Overview
Duration:
1 Day (9:30am-4:00pm)
Accredited:
No
Exams:
N/A
Funding:
ReAct
Type:
Classroom, Onsite, Virtual
Company group booking discount available
This one-day course is ideal for professionals new to artificial intelligence who want to learn how Microsoft 365 Copilot can help them work more efficiently, save time, and increase productivity. Designed for beginners, the course focuses on practical workplace applications. It demonstrates how Microsoft 365 Copilot can support everyday tasks such as managing emails, preparing for meetings, creating documents, analysing data and building presentations. Whether you work in administration, operations, project delivery, customer service or business support, you'll discover how AI can help reduce repetitive work and improve the quality of your outputs. Through a combination of demonstrations, practical exercises, and real-world examples, learners will explore how Copilot works across Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint. The course also introduces effective prompting techniques and best practices to help you use AI safely, responsibly and confidently within your organisation
Target Audience
- Business professionals looking to improve productivity using Microsoft 365 Copilot
- Administrative and support staff responsible for managing documents, emails and meetings
- Project managers, coordinators and operational teams seeking to reduce manual workloads
- Managers and team leaders interested in using AI to improve efficiency and collaboration
- Individuals who are new to Microsoft 365 Copilot and artificial intelligence technologies
By the End of This Course, You Will Be Able To:
- Understand the core capabilities of Microsoft 365 Copilot and how it differs from other AI tools such as ChatGPT
- Use Copilot to securely interact with and gain insights from your organisation's data
- Manage inboxes, summarise email conversations and draft professional communications in Outlook
- Create meeting summaries, action items and follow-up tasks using Microsoft Teams
- Produce reports, summaries and business documents more efficiently in Microsoft Word
- Analyse and interpret data using Microsoft Copilot within Excel
- Create professional PowerPoint presentations using AI-generated content and design suggestions
- Apply effective prompting techniques to achieve better results
- Follow privacy, security and governance best practices when using AI tools in the workplace
This one-day course is ideal for professionals new to artificial intelligence who want to learn how Microsoft 365 Copilot can help them work more efficiently, save time, and increase productivity. Designed for beginners, the course focuses on practical workplace applications. It demonstrates how Microsoft 365 Copilot can support everyday tasks such as managing emails, preparing for meetings, creating documents, analysing data and building presentations. Whether you work in administration, operations, project delivery, customer service or business support, you'll discover how AI can help reduce repetitive work and improve the quality of your outputs. Through a combination of demonstrations, practical exercises, and real-world examples, learners will explore how Copilot works across Microsoft 365 applications, including Outlook, Teams, Word, Excel, and PowerPoint. The course also introduces effective prompting techniques and best practices to help you use AI safely, responsibly and confidently within your organisation
Target Audience
- Business professionals looking to improve productivity using Microsoft 365 Copilot
- Administrative and support staff responsible for managing documents, emails and meetings
- Project managers, coordinators and operational teams seeking to reduce manual workloads
- Managers and team leaders interested in using AI to improve efficiency and collaboration
- Individuals who are new to Microsoft 365 Copilot and artificial intelligence technologies
By the End of This Course, You Will Be Able To:
- Understand the core capabilities of Microsoft 365 Copilot and how it differs from other AI tools such as ChatGPT
- Use Copilot to securely interact with and gain insights from your organisation's data
- Manage inboxes, summarise email conversations and draft professional communications in Outlook
- Create meeting summaries, action items and follow-up tasks using Microsoft Teams
- Produce reports, summaries and business documents more efficiently in Microsoft Word
- Analyse and interpret data using Microsoft Copilot within Excel
- Create professional PowerPoint presentations using AI-generated content and design suggestions
- Apply effective prompting techniques to achieve better results
- Follow privacy, security and governance best practices when using AI tools in the workplace
Welcome and Introduction
- AI Fundamentals, including Key Terms
-
Introduction to AI and Microsoft 365 Copilot
-
What is Microsoft Copilot and how does it differ from ChatGPT?
-
Key benefits of using Copilot: productivity, automation and insights
Case Studies
-
How companies are using Copilot
Exploring Copilot
- Demonstration of Copilot across Word, Excel, Outlook, Teams and PowerPoint
-
Using Copilot to work with your data and information
Copilot Use Cases
-
Writing and summarising emails
-
Meeting preparation, real-time and post-meeting support in Teams
-
Creating reports, presentations and analysing data
-
Automating responses, setting rules, and formatting support
-
Using Copilot for report generation from internal and online data
- Using Copilot’s mobile capabilities
Creation of Visuals
-
Generating images and photos
Q&A and Wrap-Up
Welcome and Introduction
- AI Fundamentals, including Key Terms
-
Introduction to AI and Microsoft 365 Copilot
-
What is Microsoft Copilot and how does it differ from ChatGPT?
-
Key benefits of using Copilot: productivity, automation and insights
Case Studies
-
How companies are using Copilot
Exploring Copilot
- Demonstration of Copilot across Word, Excel, Outlook, Teams and PowerPoint
-
Using Copilot to work with your data and information
Copilot Use Cases
-
Writing and summarising emails
-
Meeting preparation, real-time and post-meeting support in Teams
-
Creating reports, presentations and analysing data
-
Automating responses, setting rules, and formatting support
-
Using Copilot for report generation from internal and online data
- Using Copilot’s mobile capabilities
Creation of Visuals
-
Generating images and photos
Q&A and Wrap-Up
This course has no formal examination or assessment. Instead, learners will develop and demonstrate their understanding through a series of practical exercises, hands-on activities and real-world scenarios completed throughout the training day. These activities are designed to help delegates build confidence in using Microsoft 365 Copilot effectively across Outlook, Teams, Word, Excel, and PowerPoint while applying best-practice prompting techniques and responsible AI principles.
This course has no formal examination or assessment. Instead, learners will develop and demonstrate their understanding through a series of practical exercises, hands-on activities and real-world scenarios completed throughout the training day. These activities are designed to help delegates build confidence in using Microsoft 365 Copilot effectively across Outlook, Teams, Word, Excel, and PowerPoint while applying best-practice prompting techniques and responsible AI principles.
- One day of instructor-led training delivered by NILC’s experienced trainers
- Comprehensive course materials and presentation slides
- Course recording and training summary provided after the course (virtual live delivery only)
- NILC course completion certificate
- One day of instructor-led training delivered by NILC’s experienced trainers
- Comprehensive course materials and presentation slides
- Course recording and training summary provided after the course (virtual live delivery only)
- NILC course completion certificate
- A basic understanding of Microsoft 365 applications such as Outlook, Word, Excel, PowerPoint and Teams
- General experience using a PC and common workplace software
- No previous experience with Microsoft 365 Copilot or artificial intelligence is required
- A basic understanding of Microsoft 365 applications such as Outlook, Word, Excel, PowerPoint and Teams
- General experience using a PC and common workplace software
- No previous experience with Microsoft 365 Copilot or artificial intelligence is required
Who is the Introduction to Microsoft 365 Copilot course suitable for?
The course is designed for professionals who want to understand how Microsoft 365 Copilot can help them work more efficiently. It is particularly suitable for people working in administration, operations, project delivery, management and team support who regularly use Microsoft 365 applications.
Do I need previous experience with AI or Microsoft 365 Copilot?
No. This is a Foundation-level course for learners new to AI and Microsoft 365 Copilot. No previous AI or Copilot experience is required.
Do I need a Microsoft 365 Copilot licence to attend?
Access to Microsoft 365 Copilot will help you get the most from the practical activities. However, the course also includes step-by-step demonstrations, so you can still understand Copilot’s capabilities and how to use it in the workplace.
Who is the Introduction to Microsoft 365 Copilot course suitable for?
The course is designed for professionals who want to understand how Microsoft 365 Copilot can help them work more efficiently. It is particularly suitable for people working in administration, operations, project delivery, management and team support who regularly use Microsoft 365 applications.
Do I need previous experience with AI or Microsoft 365 Copilot?
No. This is a Foundation-level course for learners new to AI and Microsoft 365 Copilot. No previous AI or Copilot experience is required.
Do I need a Microsoft 365 Copilot licence to attend?
Access to Microsoft 365 Copilot will help you get the most from the practical activities. However, the course also includes step-by-step demonstrations, so you can still understand Copilot’s capabilities and how to use it in the workplace.
Dates & Prices
Upcoming Courses
Live Instructor-Led Virtual
Spaces: Available
Start Date: Thu 08 October 2026
Live Instructor-Led Virtual
Spaces: Available
Start Date: Thu 05 November 2026
Live Instructor-Led Virtual
Spaces: Available
Start Date: Thu 03 December 2026
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How we deliver our courses
Virtual
Our virtual courses allow you to access live instructor-led training from the same expert instructors that deliver our classroom courses, without leaving the comfort of your home or office. All virtual courses are fully interactive, and learners can communicate with their trainer and peers at any time.
Many of our virtual courses are also recorded, so you can recap over the content you learnt as many time as you wish.
Classroom
Our classroom courses allow you to learn and interact face-to-face with our expert instructors in a comfortable and modern training environment. All of our classroom based courses take place at NILC centers, or high quality training facilities, and include all required IT and physical equipment.
We also limit our class sizes to help promote better discussions and to ensure your learning experience is comfortable as possible.
Onsite
Save time and hassle by arranging for one of our expert instructors to come to you. Our onsite courses allow you to learn in a location of your choosing, and you can train as many or as few people as you want – from a single person or team to whole departments. We can also fully customize the course content to the specific requirements of your business or project.
We offer onsite courses throughout the UK and it can be a great team building opportunity for colleagues to come together, bond and discuss.
Online
Our Online Self Paced courses allow you to learn new skills from our expert instructors, in your own time and at your own pace. Our flexible online learning platform allows you to access content on your computer, tablet or mobile device, whether you’re on the move or at home. All our online courses come with immediate access and you can start learning straight away, from any internet enabled compatible device.
We also offer online email support from our expert instructors, so they’re always on hand and happy to help you with any questions which may arise.
Why choose NILC for your training?
Award-Winning Training with Industry-Leading Customer Satisfaction
Trusted Training Partner by Colleges, Government Organisations and Businesses
UK-Based Trainers with Real-World Industry Experience
Family-Run Business with Customer Service at Its Core
Rated Excellent on Trustpilot with 950+ Customer Reviews
Our learners rate us 'Excellent' on Trustpilot
Frequently Asked Questions
The course is designed for professionals who want to understand how Microsoft 365 Copilot can help them work more efficiently. It is particularly suitable for people working in administration, operations, project delivery, management and team support who regularly use Microsoft 365 applications.
No. This is a Foundation-level course for learners new to AI and Microsoft 365 Copilot. No previous AI or Copilot experience is required.
Access to Microsoft 365 Copilot will help you get the most from the practical activities. However, the course also includes step-by-step demonstrations, so you can still understand Copilot’s capabilities and how to use it in the workplace.
The course demonstrates how Copilot can be used across Microsoft 365 applications, including Outlook, Teams, Word, Excel and PowerPoint. You will explore how Copilot can support different tasks within each application.
You will learn how Copilot can help with everyday workplace activities such as managing emails, summarising conversations, preparing for meetings, creating documents and reports, analysing data and producing presentations.
Yes. Prompting is an important part of using Copilot effectively. You will learn techniques for giving Copilot clearer instructions and context to help produce more relevant and useful responses.
The course explains key differences between Microsoft 365 Copilot and tools such as ChatGPT. In particular, you will explore how Microsoft 365 Copilot integrates with Microsoft applications and can use your organisation’s permitted Microsoft 365 data to provide contextual assistance.
Yes. The course has a strong practical focus and includes demonstrations and hands-on activities. You will see Copilot being applied to realistic workplace scenarios rather than simply learning about Artificial Intelligence in theory.
Yes. You will learn about privacy considerations and best practices for using Microsoft 365 Copilot safely and effectively within a professional environment.
Yes. Eligible learners may be able to access funding through ReAct+. Please contact NILC to discuss your eligibility.
Frequently Asked Questions
The course is designed for professionals who want to understand how Microsoft 365 Copilot can help them work more efficiently. It is particularly suitable for people working in administration, operations, project delivery, management and team support who regularly use Microsoft 365 applications.
No. This is a Foundation-level course for learners new to AI and Microsoft 365 Copilot. No previous AI or Copilot experience is required.
Access to Microsoft 365 Copilot will help you get the most from the practical activities. However, the course also includes step-by-step demonstrations, so you can still understand Copilot’s capabilities and how to use it in the workplace.
The course demonstrates how Copilot can be used across Microsoft 365 applications, including Outlook, Teams, Word, Excel and PowerPoint. You will explore how Copilot can support different tasks within each application.
You will learn how Copilot can help with everyday workplace activities such as managing emails, summarising conversations, preparing for meetings, creating documents and reports, analysing data and producing presentations.
Yes. Prompting is an important part of using Copilot effectively. You will learn techniques for giving Copilot clearer instructions and context to help produce more relevant and useful responses.
The course explains key differences between Microsoft 365 Copilot and tools such as ChatGPT. In particular, you will explore how Microsoft 365 Copilot integrates with Microsoft applications and can use your organisation’s permitted Microsoft 365 data to provide contextual assistance.
Yes. The course has a strong practical focus and includes demonstrations and hands-on activities. You will see Copilot being applied to realistic workplace scenarios rather than simply learning about Artificial Intelligence in theory.
Yes. You will learn about privacy considerations and best practices for using Microsoft 365 Copilot safely and effectively within a professional environment.
Yes. Eligible learners may be able to access funding through ReAct+. Please contact NILC to discuss your eligibility.
Trusted By
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