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Course Information
This Microsoft Outlook training class introduces the interface and gets students up and running quickly working with messages, calendars, and contacts.
After completing this course, students will be able to:
- Work with new features in Outlook
- Work with the Ribbon, Tabs, Groups, and Commands.
- Work with the Backstage View.
- Set up accounts and work with messages.
- Work with calendars and contacts.
- The Outlook Environment
- Outlook Views i.e. To-Do Bar
- Email Concepts
- Creating and Formatting a New E-mail
- Send an E-mail
- Using E-mail CC and BCC
- Forwarding an E-mail
- Creating an E-mail Signature
- Modifying and Applying E-mail Signatures
- Inserting E-mail Attachments
- Creating a Folder and Sub Folder Structure
- Moving, Copying and Deleting E-mails
- Searching for E-mails
- Delivery E-mail Options
- Recalling a Sent E-mail
- Inserting Objects into an E-mail, i.e. Table, SmartArt
- Inserting E-mail Quick Parts
- Categorising E-mails
- Creating Contacts
- Creating Group Contacts
- Managing Contact Views
- Creating an E-mail Business Card
- Using Outlook Notes
- Formatting Notes
- Using Outlook Options
There is no formal assessment available for this course. Delegates knowledge will be tested in class through a series of informal exercises.
This course includes:
- Training from an experienced Microsoft trainer
- Computer / Laptop to use for the duration of the course (classroom & onsite courses only)
- Detailed course notes and sample exercises
- Full colour course manual
- Free online training videos
- Refreshments (classroom courses only)
- A recording of the training course (virtual courses only)
Course Key Points
Duration: 1 day
Accredited: No
Exam(s): N/A
Practice Exam(s): N/A
Type: Available as Classroom, Virtual Live and In-house