Administering System Center Configuration Manager and Intune (20696)

Administering System Center Configuration Manager and Intune (20696) Training Course

>  Certification Preparation Training Course

>  Available in venues throughout Wales

>  Classroom and Virtual courses available 

>  Onsite and customised courses available

>  ReAct and Access funding accepted

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Course Information

Get expert instruction and hands-on practice configuring and managing clients and devices by using Microsoft System Center v1511 Configuration Manager, Microsoft Intune, and their associated site systems. In this five-day course, you will learn day-to-day management tasks, including how to manage software, client health, hardware and software inventory, applications, and integration with Intune. You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Additionally, this course, in conjunction with Microsoft Official Course 20695C, also helps certification candidates prepare for Exam 70-696: Managing Enterprise Devices and Apps.

Before attending this course, students must have working knowledge at the system-administrator level of the following:

  • Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.
  • Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.
  • Installation, configuration, and troubleshooting for Windows-based personal computers.
  • Basic concepts of public key infrastructure (PKI) security.
  • Basic understanding of scripting and Windows PowerShell syntax.
  • Basic understanding of Windows Server roles and services.
  • Basic understanding of the configuration options for iOS, Android, and Windows Mobile device platforms.

Students who attend this training can meet the prerequisites by obtaining equivalent knowledge and skills through hands-on activities, or by attending the following courses:

  • Course 20697-1: Installing and Configuring Windows 10
  • Course 20697-2: Deploying and Managing Windows 10 Using Enterprise Services
  • Course 20411: Administering Windows Server® 2012

Module 1: Managing Desktops and Devices in the Enterprise

  • Systems Management Using Configuration Manager and Windows Intune
  • Overview of Configuration Manager and Cloud Services Architecture
  • Overview of the Configuration Manager Administrative Tools
  • Monitoring and Troubleshooting a Configuration Manager Site
  • Introduction to Queries and Reports

Lab : Performing Administrative Tasks by Using the Configuration Manager Tools

  • Searching in the Configuration Manager Console
  • Using Windows PowerShell with Configuration Manager
  • Managing Components by Using Configuration Manager Service Manager
  • Monitoring Site and Component Status
  • Reviewing Log Files by Using Configuration Manager Trace Log Tool
  • Creating Data Queries
  • Creating Subselect Queries
  • Configuring a Reporting Services Point

Lab : Creating Queries and Configuring Reporting Services

  • Searching in the Configuration Manager Console
  • Using Windows PowerShell with Configuration Manager
  • Managing Components by Using Configuration Manager Service Manager
  • Monitoring Site and Component Status
  • Reviewing Log Files by Using Configuration Manager Trace Log Tool
  • Creating Data Queries
  • Creating Subselect Queries
  • Configuring a Reporting Services Point

Module 2: Preparing the Infrastructure to Support Desktop and Device Management

  • Configuring Boundaries and Boundary Groups
  • Configuring Resource Discovery
  • Configuring the Exchange Server Connector for Mobile Device Management
  • Configuring User and Device Collections
  • Configuring Role-Based Administration

Lab : Configuring Boundaries and Resource Discovery

  • Configuring Boundaries and Boundary Groups
  • Configuring Active Directory Discovery Methods
  • Creating a Device Collection
  • Creating a User Collection
  • Configuring a Maintenance Window
  • Configuring a New Scope for Toronto Administrators
  • Configuring a New Administrative User

Lab : Configuring User and Device Collections

  • Configuring Boundaries and Boundary Groups
  • Configuring Active Directory Discovery Methods
  • Creating a Device Collection
  • Creating a User Collection
  • Configuring a Maintenance Window
  • Configuring a New Scope for Toronto Administrators
  • Configuring a New Administrative User

Lab : Configuring Role-Based Administration

  • Configuring Boundaries and Boundary Groups
  • Configuring Active Directory Discovery Methods
  • Creating a Device Collection
  • Creating a User Collection
  • Configuring a Maintenance Window
  • Configuring a New Scope for Toronto Administrators
  • Configuring a New Administrative User

Module 3: Deploying and Managing the Configuration Manager Client

  • Overview of the Configuration Manager Client
  • Deploying the Configuration Manager Client
  • Managing Client Settings in Configuration Manager

Lab : Managing Client Settings

  • Preparing the Site for Client Installation
  • Deploying the Configuration Manager Client Software by Using Client Push Installation
  • Configuring Client Settings

Lab : Deploying the Configuration Manager Client Software

  • Preparing the Site for Client Installation
  • Deploying the Configuration Manager Client Software by Using Client Push Installation
  • Configuring Client Settings

Module 4: Managing Inventory for PCs and Applications

  • Overview of Inventory Collection
  • Configuring Hardware and Software Inventory
  • Managing Inventory Collection
  • Configuring Software Metering
  • Configuring Asset Intelligence

Lab : Configuring and Managing Inventory Collection

  • Configuring Hardware Inventory
  • Configuring Software Metering
  • Preparing the Site for Asset Intelligence
  • Configuring Asset Intelligence
  • Customizing the Asset Intelligence Catalog
  • Viewing Asset Intelligence Reports

Lab : Configuring Software Metering

  • Configuring Hardware Inventory
  • Configuring Software Metering
  • Preparing the Site for Asset Intelligence
  • Configuring Asset Intelligence
  • Customizing the Asset Intelligence Catalog
  • Viewing Asset Intelligence Reports

Lab : Configuring and Managing Asset Intelligence

  • Configuring Hardware Inventory
  • Configuring Software Metering
  • Preparing the Site for Asset Intelligence
  • Configuring Asset Intelligence
  • Customizing the Asset Intelligence Catalog
  • Viewing Asset Intelligence Reports

Module 5: Distributing and Managing Content Used for Deployments

  • Preparing the Infrastructure for Content Management
  • Distributing and Managing Content on Distribution Points

Lab : Distributing and Managing Content for Deployments

  • Installing a New Distribution Point
  • Managing Content Distribution
  • Implementing Content Prestaging

Module 6: Deploying and Managing Applications

  • Overview of Application Management
  • Creating Applications
  • Deploying Applications
  • Managing Applications
  • Configuring and Deploying Windows Store Apps
  • Deploying Virtual Applications by Using System Center 2012 R2 Configuration Manager

Lab : Creating and Deploying Applications

  • Installing and Configuring the Application Catalog Roles
  • Creating Applications with Requirements
  • Deploying Applications
  • Managing Application Supersedence
  • Uninstalling the Excel Viewer Application
  • Configuring Support for Sideloading Windows Store Apps
  • Configuring a Windows Store App
  • Deploying Windows Store Apps to Users
  • Configuring Support for App-V
  • Creating and Deploying Virtual Applications

Lab : Managing Application Supersedence and Removal

  • Installing and Configuring the Application Catalog Roles
  • Creating Applications with Requirements
  • Deploying Applications
  • Managing Application Supersedence
  • Uninstalling the Excel Viewer Application
  • Configuring Support for Sideloading Windows Store Apps
  • Configuring a Windows Store App
  • Deploying Windows Store Apps to Users
  • Configuring Support for App-V
  • Creating and Deploying Virtual Applications

Lab : Deploying Virtual Applications by Using Configuration Manager

  • Installing and Configuring the Application Catalog Roles
  • Creating Applications with Requirements
  • Deploying Applications
  • Managing Application Supersedence
  • Uninstalling the Excel Viewer Application
  • Configuring Support for Sideloading Windows Store Apps
  • Configuring a Windows Store App
  • Deploying Windows Store Apps to Users
  • Configuring Support for App-V
  • Creating and Deploying Virtual Applications

Lab : Deploying Windows Store Apps by Using System Center 2012 R2 Configuration Manager

  • Installing and Configuring the Application Catalog Roles
  • Creating Applications with Requirements
  • Deploying Applications
  • Managing Application Supersedence
  • Uninstalling the Excel Viewer Application
  • Configuring Support for Sideloading Windows Store Apps
  • Configuring a Windows Store App
  • Deploying Windows Store Apps to Users
  • Configuring Support for App-V
  • Creating and Deploying Virtual Applications

Module 7: Managing Mobile Devices by Integrating Windows Intune with Configuration Manager

  • Overview of Managing Mobile Devices by Using System Center 2012 R2 Configuration Manager
  • Managing Mobile Devices by Using the Windows Intune Connector
  • Deploying Applications to Mobile Devices

Module 8: Maintaining Software Updates for Managed PCs

  • Overview of Software Updates
  • Preparing a Configuration Manager Site for Software Updates
  • Managing Software Updates
  • Configuring Automatic Deployment Rules
  • Monitoring and Troubleshooting Software Updates

Lab : Configuring the Site for Software Updates

  • Configuring and Synchronizing the Software Update Point
  • Determining Software Update Compliance
  • Deploying Software Updates to Clients
  • Configuring Automatic Deployment Rules

Lab : Deploying and Managing Software Updates

  • Configuring and Synchronizing the Software Update Point
  • Determining Software Update Compliance
  • Deploying Software Updates to Clients
  • Configuring Automatic Deployment Rules

Module 9: Implementing Endpoint Protection for Managed PCs

  • Overview of Endpoint Protection in Configuration Manager
  • Configuring and Monitoring Endpoint Protection Policies

Lab : Implementing Endpoint Protection

  • Configuring the Endpoint Protection Point and Client Settings
  • Configuring and Deploying Endpoint Protection Policies
  • Monitoring Endpoint Protection

Module 10: Managing Compliance and Secure Data Access

  • Overview of Compliance Settings
  • Configuring Compliance Settings
  • Viewing Compliance Results
  • Managing Data Access by Using Profiles

Lab : Managing Compliance Settings

  • Managing Configuration Items and Baselines
  • Viewing Compliance Settings and Reports
  • Configuring Remediation in Compliance Settings
  • Using Compliance Information to Create Collections

Module 11: Managing Client Status, Power Management, and Remote Administration

  • Configuring and Monitoring Client Status
  • Configuring Power Management
  • Configuring Remote Tools

Lab : Configuring Power Management Settings

  • Configuring and Monitoring Client Communication and Health Status
  • Applying a Power Management Plan
  • Configuring the Remote Tools Client Settings and Permissions
  • Managing Desktops by Using Remote Control

Lab : Configuring and Monitoring Client Status

  • Configuring and Monitoring Client Communication and Health Status
  • Applying a Power Management Plan
  • Configuring the Remote Tools Client Settings and Permissions
  • Managing Desktops by Using Remote Control

Lab : Configuring Remote Tools

  • Configuring and Monitoring Client Communication and Health Status
  • Applying a Power Management Plan
  • Configuring the Remote Tools Client Settings and Permissions
  • Managing Desktops by Using Remote Control

Module 12: Maintaining Configuration Manager Sites And Site Systems

  • Overview of Configuration Manager 2012 Site Maintenance
  • Performing Backup and Recovery of a Configuration Manager Site

Lab : Maintaining System Center 2012 R2 Configuration Manager

  • Configuring Maintenance Tasks in Configuration Manager
  • Configuring the Site Backup Task
  • Recovering a Site from a Backup

This course prepares candidates to take the Microsoft official exam.

Please note the exams are not included in the course and must be booked separately through Pearson Vue.

The following will be included in this Microsoft System Center training course:

  • Official Microsoft Courseware
  • Labs
  • Course equipment (if applicable)
  • Accredited Microsoft Certified Instructor
  • Certificate
  • Refreshments

Course Key Points


Duration: 5 days

Accredited: Available

Exam(s): Not Included

Practice Exam(s): Not Included

Type: Available as Classroom, Virtual Live and In-house

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All quoted prices are exclusive of VAT for consumers who pay no VAT or can recover VAT. The current rate of VAT is 20% for consumers that are required to pay VAT. All course bookings are subject to availability.