Updated May 2025
How Much Can I Earn with an ITIL® Foundation Qualification in 2025?
If you’re considering investing in your professional development this year, the ITIL® Foundation qualification is a great place to start. Whether you’re beginning a career in IT or looking to enhance your current role, this credential continues to open doors across the industry. At NILC, we train hundreds of IT professionals across the UK annually, and ITIL remains one of our most sought-after courses. But how much can you realistically earn after completing it in 2025? Let’s break it down.
What is ITIL® Foundation and Why is It Important?
ITIL (Information Technology Infrastructure Library) Foundation is a globally respected certification designed for individuals working in IT service management (ITSM). The course introduces the key concepts, terminology, and best practices used to manage IT services effectively. It aligns IT operations with business needs, which is why it’s so widely adopted.
Earning the ITIL Foundation qualification shows that you understand the core principles of IT service management and how to apply them in real-world scenarios. It covers areas such as service value systems, the four dimensions of service management, and the guiding principles that support continuous improvement. As a result, many employers now treat this qualification as a baseline requirement for entry-level and intermediate roles in IT support, operations, and service delivery.
Common Career Paths After Achieving ITIL Foundation
After earning your ITIL Foundation certificate, you can explore a variety of career paths within IT service management. Some of the common job roles include:
- IT Support Analyst
- First and Second Line Service Desk Analyst
- Incident Manager
- Change Manager or Problem Manager
- Configuration Analyst
- IT Project Coordinator
- IT Service Delivery Analyst
- Technical Support Team Leader
The knowledge gained from ITIL Foundation helps professionals better understand service lifecycle stages and customer needs, giving them an edge in both technical and customer-facing roles.
Salary Expectations for ITIL Foundation Holders in 2025
According to 2025 UK salary data from recruitment platforms like Glassdoor, CWJobs, and Indeed, professionals with an ITIL Foundation certification can expect competitive salaries across various industries. Here’s a snapshot of average salary ranges:
| Role | Average Salary (UK) |
|---|---|
| IT Support Analyst | £24,000–£28,000 |
| Service Desk Analyst | £25,000–£30,000 |
| Incident Manager | £40,000–£50,000 |
| Change Manager | £45,000–£55,000 |
| Problem Manager | £45,000–£60,000 |
| IT Project Coordinator | £30,000–£40,000 |
| IT Service Delivery Analyst | £40,000–£50,000 |
| Technical Support Team Leader | £35,000–£45,000 |
Salaries vary depending on experience, location, and industry. NILC helps learners position themselves for higher-paying roles by offering career-focused training, personalised guidance, and support with applying their new skills in the workplace. London-based roles or positions within financial and tech sectors often attract the highest pay. The demand for IT service professionals continues to grow, and having a qualification like ITIL Foundation on your CV can make you more competitive in a crowded market.
Is an ITIL Foundation Certificate Worth It?
Absolutely. ITIL Foundation is an affordable and valuable stepping stone into the world of IT service management. For early-career professionals and career changers, it’s a proven way to break into the industry. Many NILC students have gone on to secure new roles, promotions, and increased salaries shortly after completing their training.
You should consider ITIL Foundation if you want to:
- Improve your understanding of IT service delivery
- Gain a certification that is recognised by employers globally
- Transition into an ITSM or operations role from another department
- Build a foundation for more advanced ITIL 4 modules like Managing Professional or Strategic Leader
What Makes NILC’s ITIL Courses Different?
At NILC, we offer ITIL Foundation training in a range of flexible formats, including classroom-based, online instructor-led, and self-paced eLearning. We know our learners often balance professional development with a busy work schedule, so our training is designed to be accessible and efficient.
Our expert instructors provide clear explanations of complex topics using real-world examples, interactive discussions, and guided practice exams to reinforce learning and build confidence. You’ll also receive dedicated support to ensure you’re confident and ready to pass the exam first time.
What Learners Say About ITIL with NILC
Many of our learners highlight the practical skills they gain and the confidence boost that comes with getting certified. Some have used the ITIL Foundation as a springboard to leadership positions or have combined it with PRINCE2 to move into IT project management roles.
Here’s some feedback on Trustpilot from delegate Richard Thomas:
“I was made to feel very welcome by NILC staff during the 3-day ITIL Foundation course that I attended. I am more than happy to endorse NILC as an excellent training centre for anyone thinking of pursuing ITIL Foundation training.”
Still Have Questions? We’re Here to Help
If you’re not sure whether ITIL is right for you or you want to discuss the best training path, our friendly team is here to help. Drop us an email at [email protected] and we’ll guide you through the options.
Start Your Journey with ITIL in 2025
Whether you’re taking your first steps into IT or preparing for a new leadership role, ITIL Foundation is an excellent way to boost your knowledge, skills, and earning potential. Book your course today!
